Rating Enforcement 2019

Netherlands' Authority for Consumers and Markets

05 September 2019

Star Rating:     Performance:   Head of Agency: Martijn Snoep The Netherlands’ Authority for Consumers and Markets (ACM) is in transition. New head Martijn Snoep took over the reins from Chris Fonteijn in September 2018, inheriting an agency that prefers advocacy and settlement building to fines and litigation. Measured by those enforcement statistics, the authority had a forgettable year in 2018. But Snoep has re-energised the ACM and observers are optimistic that the agency’s record will improve.